You can pay safely and conveniently with Shopify Payments, PayPal, Apple Pay, Google Pay, and the credit cards offered at checkout.

As long as your order has not yet been shipped, we are happy to accommodate changes or cancellations. Please contact us as soon as possible at hello@evior.eu.

Yes. Immediately after placing your order, you will receive a confirmation by email. After dispatch, we will also send you your tracking number.

We currently ship to:

• Germany
• Austria
• Belgium
• Luxembourg
• Netherlands
• France
• Italy
• Spain

Shipping within Germany is €4.90 for orders under €500.

For orders over €500, we offer free and fully insured shipping within Europe.

For more information, please visit Shipping & Delivery.

Germany:
2–4 business days

Austria, Belgium, Luxembourg, and Netherlands:
3–7 business days

France, Italy, and Spain:
4–10 business days

These are approximate figures and may vary depending on the season, holidays, and other circumstances:

Yes. All orders are shipped with tracking and insured.

Yes. We use only real pearls for our jewelry. Since each pearl is created by nature, they differ slightly in shape, color, and surface. It is precisely this individuality that makes each piece of jewelry unique.

Pearls are natural products.
Small differences in shape, luster or structure are not a defect in quality, but a sign of their authenticity.

Gold vermeil is a particularly high-quality gold plating on a sterling silver base.
Our jewelry pieces are made of 925 sterling silver and are finished with a high-quality 18-karat gold vermeil plating.

We recommend removing jewelry before showering, bathing, swimming, or exercising.
Contact with perfumes, creams, or cleaning products should also be avoided.

Our jewelry is made from high-quality materials. If you suffer from severe metal allergies, please feel free to contact us before placing your order.

Yes. You can return unworn jewelry within the statutory withdrawal period.

Please first fill out the returns form on our website.
Then, send your piece of jewelry to our returns address, adequately insured and with tracking.

The buyer bears the direct costs of returning the goods.

After your return has been received and inspected, the refund will be processed within the statutory period using the original payment method.

We recommend storing your jewelry dry and protected – ideally in the Evior jewelry box or the accompanying jewelry pouch.

Clean your jewelry exclusively with a soft, dry cloth.

Our jewelry pieces are handcrafted with great attention to detail in a jewelry manufactory in the Allgäu region.

We aim to promote conscious consumption and focus on timeless jewelry rather than rapidly changing trends.